Update Regarding Modified Water Pressure in Bath Located at Bottom of Webpage
We provide water and sanitary sewer service to Amherstview, Odessa, and Bath, and water service to the Brooklands and Harewood subdivisions.
Utilities Emergencies
Utilities emergencies, such as a watermain or water service break or a sewer backup, can happen at any time.
To report an emergency such as a watermain break or request emergency water shutoff during office hours, please call 613-386-7351, ext. 103. After-hours, please call our answering service at 613-507-3069, and Utilities staff will be dispatched immediately to respond to the emergency.
Signs of a watermain break include water bubbling up through the ground, or water gushing on the street. Watermain breaks can happen because of aging infrastructure. Extreme cold weather can also play a role, when freeze-thaw cycles expand and contract materials, placing stress on the pipes.
Property owners are responsible for the portion of their water service from the property line into the house, and all interior plumbing, except for the water meter. After the initial installation, water meters must not be bypassed, repaired, or otherwise tampered with. Any repairs or replacements must be completed by Loyalist Utilities staff. If you have concerns about your water meter, please contact the Utilities Clerk at 613-386-7351, ext. 105.
Water information |
|
Loyalist Township owns and operates two water treatment plants: Fairfield Water Treatment Plant in Amherstview, which provides treated drinking water to Amherstview, Odessa, and to Harewood and Brooklands Subdivisions; and Bath Water Treatment Plant, which provides treated drinking water to the village of Bath, and to the Millhaven and Bath Institutions. If you are a Loyalist water customer, connection to and use of our water system is regulated by By-law 2018-061. |
Sanitary sewer information |
|
There are two sanitary sewage collection systems in Loyalist Township. The Bath Sewage collection system collects the sanitary sewage from the village of Bath, and from the Millhaven and Bath Institutions. This is received and treated at the Bath Sewage Plant. The Loyalist East Sewage System collects the sanitary sewage from the community of Amherstview, and from Odessa by means of the Bridge Street Pumping Station. This is received and treated at the Amherstview Sewage Plant. If you are a Loyalist utilities customer, the use of the sanitary sewer systems is regulated by By-law 2011-098. Annual reports on the Township's sewage treatment plants are presented to Council each year. The 2020 Annual Report was presented to Council on April 12, 2021. |
Our mission |
|
The mission of the Loyalist Township Utilities Division is to operate the Township's water and sanitary sewer infrastructure in such a way as to protect the health of all users, and to mitigate negative impact upon our environment by ensuring compliance with applicable laws. The Utilities Division will strive to provide good customer service, in a cost effective and efficient manner, continually improving upon the operation and maintenance of the system, and always responding to customers in a professional manner. |
Water & sewer connection fees |
|
Our impost fees by-law, By-law 2019-099, regulates the costs to connect to Loyalist Township water and sewer services as calculated in the 2019 connection charges study. These costs are charged to fund new and existing capacity for water and sewage treatment and pumping stations. Water and sewer works charges (impost fees) For Factory Street Odessa, use this schedule instead of the above Additional works charges apply to these specific locations: Odessa Trunk, Harewood, Brooklands. (Definition of Odessa Trunk area) Several Developers have prepaid a certain amount per unit with respect to water and sewage treatment. The following credits may be taken: Credit to Developers for prepaid water treatment Credit to developers for prepaid sewage treatment
|
Other utilities |
|
For other services, please contact the following utilities: Electrical service – Hydro One Natural gas service – Enbridge Loyalist Township does not rent water heaters. If you have purchased a home with a rented water heater, please check to see if there is a label on the tank to identify the rental company involved. Both Bell Canada and Cogeco provide telephone, internet, and cable/satellite television service to areas of Loyalist Township. Other internet providers may be available, depending on your location. |
Service Line Warranties of Canada offers optional Service Line Warranty to homeowners |
|
Loyalist Township has an agreement with Service Line Warranties of Canada (SLWC), a provider of homeowner emergency repair programs, to provide optional and voluntary service plans to residents in Loyalist Township. Residential property owners may receive mailings from SLWC about water service line and sewer/septic line coverage available to Loyalist homeowners. Full details regarding the program have been posted in a news article. |
| Modified Water Pressure in Bath |
|
On March 23, 2022, water service in the east end of Bath was interrupted to connect this area of the distribution system to the local, regular pressure watermain. Previously, infrastructure limitations meant that this area was connected to the high pressure watermain, which runs on the high end of allowable pressures based on guidelines from the Ministry of the Environment, Conservation and Parks (MECP). This resulted in a permanent reduction in water pressure of approximately 30 percent in the water distribution system on Purdy Road, Pruyn Crescent, and Sir John Johnson Drive. This brings that area of the water distribution system into the pressure range recommended by the MECP and in line with other areas of the Township. Following the reduction, some residents in the affected area have expressed concerns with the effect that the pressure reduction has had on their household water flow rate. To learn more about these concerns, the Township held a virtual Open House on May 26, 2022. A recording of the virtual presentation is available on the Township’s YouTube channel and the PowerPoint presentation can be viewed here. The diagram below illustrates the areas of responsibility with respect to water distribution. The property line shown below is the demarcation between the Township’s distribution system, regulated by MECP, and the property’s plumbing system including water service line, regulated by the Ontario Building Code.
A question-and-answer document originally prepared in April, has now been updated to address the questions raised during the Open House. Next Steps One of the concerns expressed by residents during the Open House was the perception of pressure fluctuations throughout the day. To investigate this, we have placed pressure monitors on hydrants in the area, as agreed during the information session. The monitoring period is almost complete. The data logging devices will provide continuous monitoring of system pressures during their in-service period. The data will be forwarded to our hydraulic modelling consultant for further analysis. A follow-up meeting will be scheduled with the residents impacted by the pressure change once the analysis is completed. If you have questions, please contact the Administrative Assistant at 613-386-7351, ext. 103 or by email. |
Contact Us