Close Alert Banner
Skip to Content
Loyalist Township Logo
Contact Us
  • Emergency Alerts (CodeRed)
  • Email Us
  • 613-386-7351
  • Contact Us
  • Facebook
  • Twitter
  • YouTube

Latest News:

Pause
  • Living in Loyalist
    • Animal Services
    • Building and Construction
    • Cemeteries
    • Churches
    • Community Calendar
    • Community Organizations
    • COVID-19
    • Fire and Emergency Services
    • Garbage and Recycling
    • Health Services
    • Housing
    • Libraries
    • New to Loyalist
    • Public Consultation
    • Property Taxes
    • ResiLienT Loyalist Township Climate Action Plan
    • Roads
    • Schools
    • Senior and Social Services
    • Transportation
    • Water and Sewer
    View our Living in Loyalist page
    Living in Loyalist
  • Explore and Play
    • Arts and Culture
    • Community Organizations
    • Events
    • Facilities and Rentals
    • Golf and Country Clubs
    • History and Heritage
    • Libraries
    • Maps
    • Marina
    • Parks and Trails
    • Recreation - COVID-19 Updates
    • Recreation
    • Tourism
    • Volunteering
  • Business and Development
    • Advertising and Sponsorship
    • Building and Construction
    • Economic Development
    • Maps
    • Planning and Development
    • Procurement
    • Projects
    • Water and Sewer
  • Council and Administration
    • Accessibility
    • Advertising and Sponsorship
    • Agendas and Minutes
    • Applications, Licences and Permits
    • Asset Management
    • Awards
    • Budget and Financial Reporting
    • By-laws and Enforcement
    • Careers
    • Committees
    • Council
    • Elections
    • Freedom of Information Requests
    • Municipal Offices
    • Plans, Reports, and Studies
    • Proclamations and Public Awareness Campaigns
    • Procurement
    • Projects and Engineering
    • Report a Concern
Business and Development banner

Water and Sewer

HomeBusiness and DevelopmentWater and Sewer
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

We provide water and sanitary sewer service to Amherstview, Odessa, and Bath.

Utilities emergencies

Utilities emergencies, such as a watermain or water service break or a sewer backup, can happen at any time.

To report an emergency such as a watermain break or request emergency water shutoff during office hours, please call 613-386-7351, ext. 103. After-hours, please call our answering service at 613-507-3069, and Utilities staff will be dispatched immediately to respond to the emergency.

Signs of a watermain break include water bubbling up through the ground, or water gushing on the street. Watermain breaks can happen because of aging infrastructure. Extreme cold weather can also play a role, when freeze-thaw cycles expand and contract materials, placing stress on the pipes.

Property owners are responsible for the portion of their water service from the property line into the house, and all interior plumbing, except for the water meter. After the initial installation, water meters must not be bypassed, repaired, or otherwise tampered with. Any repairs or replacements must be completed by Loyalist Utilities staff. If you have concerns about your water meter, please contact the Utilities Clerk at 613-386-7351, ext. 105.

Water information

Loyalist Township owns and operates two water treatment plants: Fairfield Water Treatment Plant in Amherstview, which provides treated drinking water to Amherstview, Odessa, and to Harewood and Brooklands Subdivisions; and Bath Water Treatment Plant, which provides treated drinking water to the village of Bath, and to the Millhaven and Bath Institutions.

If you are a Loyalist water customer, connection to and use of our water system is regulated by By-law 2018-061.

Sanitary sewer information

There are two sanitary sewage collection systems in Loyalist Township. The Bath Sewage collection system collects the sanitary sewage from the village of Bath, and from the Millhaven and Bath Institutions. This is received and treated at the Bath Sewage Plant. The Loyalist East Sewage System collects the sanitary sewage from the community of Amherstview, and from Odessa by means of the Bridge Street Pumping Station. This is received and treated at the Amherstview Sewage Plant.

If you are a Loyalist utilities customer, the use of the sanitary sewer systems is regulated by By-law 2011-098.

Annual reports on the Township's sewage treatment plants are presented to Council each year. The 2019 Annual Report was presented to Council on March 9, 2020.

Our mission

The mission of the Loyalist Township Utilities Division is to operate the Township's water and sanitary sewer infrastructure in such a way as to protect the health of all users, and to mitigate negative impact upon our environment by ensuring compliance with applicable laws.

The Utilities Division will strive to provide good customer service, in a cost effective and efficient manner, continually improving upon the operation and maintenance of the system, and always responding to customers in a professional manner.

Water & sewer connection fees

Our impost fees by-law, By-law 2019-099, regulates the costs to connect to Loyalist Township water and sewer services. These costs are charged to fund new capacity for water and sewage treatment and pumping stations.

Water and sewer works charges (impost fees)

For Factory Street Odessa, use this schedule instead of the above

Additional works charges apply to these specific locations:

Timmerman Street

Odessa Trunk, Harewood, Brooklands. (Definition of Odessa Trunk area)

Several Developers have prepaid a certain amount per unit with respect to water and sewage treatment. The following credits may be taken:

Credit to Developers for prepaid water treatment

Credit to developers for prepaid sewage treatment

Other utilities

For other services, please contact the following utilities:

Electrical service – Hydro One

Natural gas service – Union Gas/Enbridge

Loyalist Township does not rent water heaters. If you have purchased a home with a rented water heater, please check to see if there is a label on the tank to identify the rental company involved.

Both Bell Canada and Cogeco provide telephone, internet, and cable/satellite television service to areas of Loyalist Township. Other internet providers may be available, depending on your location.

Service Line Warranties of Canada offers optional Service Line Warranty to homeowners

Loyalist Township has an agreement with Service Line Warranties of Canada (SLWC), a provider of homeowner emergency repair programs, to provide optional and voluntary service plans to residents in Loyalist Township.

 

Residential property owners will soon receive mailings from SLWC about water service line and sewer/septic line coverage available to Loyalist homeowners. The first mailing will be mailed on November 12, 2020 with a follow up mailing on November 26, 2020.

 

Full details regarding the program have been posted in a news article.

Contact Us

Subscribe to this page
Business and Development
    • Water and Sewer
      Toggle Section Water and Sewer Menu
      • Call Before You Dig
      • Private Wells and Septic Systems
      • Sanitary Sewers
      • Water and Sewer Billing
      • Water Quality
    • Advertising and Sponsorship
    • Building and Construction
      Toggle Section Building and Construction Menu
      • Additions and renovations
      • Building Permits
      • Building Statistics
      • Call Before You Dig
      • Decks
      • Farm Buildings and Structures
      • Garages
      • Heritage Designation Permits
      • House
      • On-Site Sewage Permits
      • Pools and hot tubs
      • Sign Permits
      • Woodstoves
    • Economic Development
      Toggle Section Economic Development Menu
      • Business Licences
      • Community Profiles
      • Loyalist East Business Park
      • Start, move or Expand a Business
    • Maps
    • Planning and Development
      Toggle Section Planning and Development Menu
      • Bath Heritage Conservation District Plan
      • Official Plan
      • Planning Applications
      • Amherstview West Secondary Plan
      • Site Plan Control
      • Zoning
    • Procurement
    • Projects
      Toggle Section Projects Menu
      • Previous Projects
      • Upcoming Projects
        Toggle Section Upcoming Projects Menu
        • Amherst Island reconstruction project
        • Chesterfield Baker Tareyton

Loyalist Township Footer Logo

© 2020 Loyalist Township

Box 70, 263 Main Street
Odessa, Ontario K0H 2H0
Phone: 613-386-7351
info@loyalist.ca

Office Hours

Winter (September through April)
Mon - Fri 8:30 am - 4:30 pm

Summer (May until Labour Day)
Mon - Thurs 8:15 am - 4:30 pm
Fri 8:15 am - 12:15 pm

After-Hours Emergencies
Involving Roads, Water/Sewer Service, or a Township Facility
Call 613-507-3069

  • Links

    • Accessibility
    • Freedom of Information Requests
    • Privacy
    • Sitemap
    • Website Feedback
  • Social Media

    • Facebook
    • Twitter
    • YouTube
Designed by eSolutionsGroup
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.